Data science is a subject that found me, rather than the other way around. I was asking so many questions in class. It was evident I enjoyed what I was learning, and I have not stopped since.

My first real exposure to data was in 2015, during my Diploma in Business Information Systems. It was my introduction to coding, databases, SQL, business intelligence, and analytics. Tears were cried. All-nighters were pulled. But there was a satisfaction in arriving at the point of comprehension after much difficulty and solving something independently that I could not ignore.

In 2018, my managing director at the time advised against continuing down the path of Business Information Systems for my Bachelor's degree, and convinced me to pivot to Communication. She had a point, but it only satisfied one area of Ikigai: what I am good at. Those three years felt like a detour, but the Statistics for Social Sciences module quieted my growing hunger. Graphs. Hypothesis testing. Correlation and prediction. Cognitively, it was laborious. I was often the last one in the lab while the others took off, but I was driven by that eventual sense of achievement. It is much like the endorphin hit after a tough workout, strenuous in the moment, but the sense of reward in the end is well worth the effort. That fulfils my second element of Ikigai.

After graduating, I continued pursuing tech in any capacity I could. I joined W.Media, a data centre, cloud and cyber security events and publishing company, a business at the mercy of the pandemic.

Jolene Gan at a data centre summit, wearing a mask, 2021

Armed with masks, the show pressed on. I got exposure to tech founders, award winners, and sponsoring global companies. As exciting as it all was, my role within the company was that of a Marketing Executive. I knew I had to continue my search.

Shake Shack burgers on display in the window

For over nine years, I worked in service alongside other roles, saving every pound I could toward postgraduate education. It was not glamorous. Some days I smelled of bacon and sweat. I did not stop on account of Christmas Day. But it was deliberate.

Regent's University London campus

In 2023, I enrolled in the MSc Data Science in Business programme at Regent's University London. From the very first weeks, it was clear this was the right place. I graduated in 2024 with distinction, with SAS Academy accreditation, an invitation to contribute to an academic textbook on data science applications, and so many more opportunities that deserve their dedicated essay.

Jolene Gan at graduation, Regent's University London

The subject did not feel like study.
It felt like belonging.

I am driven by the principles of Ikigai, seeking a career that balances passion, mission, vocation, and profession.

Ikigai venn diagram: the intersection of what you love, what you are good at, what the world needs, and what you can be paid for
What I love Tackling work that is both joyful and challenging.
What I'm good at Translating complex data into accessible, frictionless insights.
What the world needs Real solutions that bring personalised care and relief to people who need it.
What I'm paid for Delivering high-value work that goes beyond just paying the bills.

Watching my great-aunt navigate MS shaped something in me that is hard to articulate but easy to act on. The idea that data could help get the right treatment to the right person at the right time is, to me, the most compelling thing this field can do. That is the direction I am moving in.

If I shoot for the moon, I might land amongst the stars. That is the long game I am playing.

A non-traditional path teaches you things a direct one might not. Slogging at minimum wage jobs for nearly a decade to save for education makes you value the destination far more than someone who arrived easily. It builds resourcefulness, resilience, and a genuine empathy for people who are working hard in systems that were not built for them.

I have particular empathy for women and minorities in this male-dominated industry. It shapes the kind of colleague I want to be: one who welcomes knowledge-sharing, supports others, and does not take any opportunity for granted.

Jolene Gan with colleagues at Regent's University London
Mar 2025-
Data Presentation Specialist now Legal 500, London
Jul-Oct 2024
Data and Administration / Data Science Consultant Intern Regent's University London
2023-24
MSc Data Science in Business distinction Regent's University London, SAS-accredited
May-Oct 2022
Branch Sales and Service Manager Standard Chartered Bank, Singapore
2021-22
Marketing Executive at W.Media Data centre, cloud and cyber security events and publishing. Saving toward postgraduate study.
2019-21
BA in Communication SUNY University at Buffalo
2015-18
Diploma in Business Information Systems Republic Polytechnic, Singapore
9 Years in the workforce
2 Years in data (MSc + practice)
140+ Data reports produced at Legal 500
2 Conference speaking engagements

Languages

  • EnglishNative
  • FrenchDELF B2 - certified
  • MandarinConversational
  • GermanBeginner

Currently

  • Based in London, UK
  • Learning smarter AI use
  • Exploring AI-assisted workflows
  • Claude Code (in progress)